Magna + Kraken
Acquisition FAQs

All
General Questions
Strategic Questions
For Existing Customers
Product & Roadmap
Technical & Security
For Prospective Customers
For End Users
Communication & Updates

General Questions

Why is Magna now powered by Kraken?

Magna has joined Payward (Kraken's parent organization). Our mission has always been to make token operations safer, simpler, and more compliant at scale — and partnering with Kraken allows us to accelerate that mission with stronger distribution, institutional-grade custody infrastructure, and the resources to keep raising the bar on product quality. Ensuring, well into the future, that our customers have access to the very best services in crypto.

Kraken's vision extends beyond trading, to the full stack of token lifecycle services. Magna fits directly into that strategy as the operational layer that connects everything, from fundraising and vesting through custody, distribution, staking, and ongoing treasury management. Our strategic alignment means that together we will be able to serve our customers better.

Learn more about this partnership and what's next for Magna on our blog.

What happens to Magna?

Magna remains as-is and will continue operating as a standalone platform. Existing integrations, workflows, and customer relationships continue exactly as they have been.

What is Kraken 360?

Kraken 360 is a comprehensive offering that brings together listings, custody, staking, infrastructure, liquidity, and token lifecycle services into a single cohesive offering for protocol teams.

Where protocol teams previously had to stitch together multiple vendors across different parts of their lifecycle, Kraken 360 creates a unified experience from pre-TGE through post-launch. Magna becomes the operational layer within this broader vision.

When did this acquisition happen?

The acquisition was announced on February 18th, 2026 at 11am ET. You can read more about the acquisition here.

Strategic Questions

Why Kraken specifically?

Kraken brings:

  • Qualified custody: Regulated, segregated custody for protocol treasuries and locked token supply.
  • Global scale: Top-3 exchange with 15M+ users and institutional infrastructure.
  • Full lifecycle vision: Supporting protocols from inception through scale with listings, liquidity, staking, and infrastructure services.
  • Institutional trust: More than a decade of building trusted market infrastructure and prime services.
How does Magna fit into Kraken's strategy?

Kraken is building Kraken 360, a complete set of services that supports projects across the full lifecycle of launching and managing tokens. Magna serves as the operational layer within this vision, handling vesting, distributions, custody workflows, and treasury operations while connecting to Kraken's broader infrastructure.

And more importantly, Kraken shares our vision to support builders and communities throughout the entire token lifecycle.

For Existing Customers

Does anything change for me immediately?

No. Magna continues to serve existing customers with the same platform, integrations, and workflows you're using today.

Will my data be migrated to Kraken systems?

Magna will continue operating on its existing infrastructure. Any future migrations will be communicated well in advance with full transparency about data handling and security measures.

Who do I contact for support?

Continue using your existing Magna support channels. Our team remains the same.

What about my integrations and API connections?

All existing integrations and API connections continue to work exactly as they do today. We'll provide advance notice for any future changes or improvements.

Product & Roadmap

What new features or capabilities will this enable?

Kraken's regulatory infrastructure and institutional capabilities open doors to features we've been hearing customers ask for:

  • Deeper custody integrations: Streamlined connections between token operations and Kraken custody.
  • Treasury operations: Yield, on-ramps, prime services, custody, and OTC.
  • Growth and distribution: Closer integrations and partnerships with Kraken's exchange.

We're thinking deeply about which of these matter most to our customers. You'll see us shipping new capabilities over the coming quarters.

When will these features ship?

We're focused in the near term on security hardening and foundational integrations with Kraken's infrastructure. We'll share specific timelines as features move into active development.

Our commitment is to consistent execution and transparent communication about what we're building, not as a one-time acquisition story, but as ongoing proof that we can do more together.

Will Magna still support multiple blockchains?

Yes. Magna continues to support operations across different blockchains. Kraken's infrastructure is designed to be chain-agnostic and open, not forcing projects into a single stack.

Will you still work with protocols that aren't listed on Kraken?

Absolutely. Magna remains an open platform for any protocol team that needs institutional-grade token operations infrastructure.

Technical & Security

What happens to Magna's security practices?

We're investing heavily in security hardening as part of the integration. You can expect enhanced security measures backed by Kraken's institutional-grade infrastructure and compliance capabilities.

What about compliance and regulatory requirements?

Magna gains access to Kraken's regulatory infrastructure and compliance expertise, which strengthens our ability to serve protocols operating in regulated environments. We'll continue meeting all existing compliance obligations and can now support more stringent requirements.

For Prospective Customers

Can I still sign up for Magna?

Yes. Magna is open for business and actively onboarding new customers.

How does this change your sales process?

Our sales process remains the same. Reach out through normal channels and your account team will walk you through how Magna can support your token operations. Get in touch

Should I wait for the Kraken integration to complete before signing up?

No need to wait. Magna is production-ready today for all your token operations needs, vesting, airdrops, custody workflows, treasury management, and more. You'll benefit from future Kraken integrations as they roll out.

For End Users

I used Magna to claim tokens. Does anything change for me?

No. Your claim portals, vesting schedules, and token distributions all continue exactly as they have been. Your access and interaction with Magna stays the same.

Will I need to create a Kraken account?

Not unless you choose to. Magna remains a standalone platform for token operations. Any future optional integrations with Kraken services will be communicated clearly.

Is my data secure?

Yes. Magna continues following the same security and privacy practices, now backed by Kraken's institutional-grade infrastructure.

Communication & Updates

How will you keep customers informed?

We're committed to transparent, consistent communication. Expect regular updates as we ship new capabilities and integrations. You can follow along through:

Who can I talk to if I have more questions?

Reach out to your existing Magna account team, or contact us at hello@magna.so. We're here to answer any questions about what this means for your specific situation.

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